Terms and Conditions

Please read these Terms and Conditions carefully before using the services provided by (“we”, “us”, “our”, or “the Company”) through our website.

By accessing or using our site and services, you agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

1. About Us

[Your Company Name] is a private, independent entity offering assistance with UK Electronic Travel Authorisation (ETA) applications. We are not affiliated with, endorsed by, or acting on behalf of the UK Home Office or the UK government.

Our services include:

• Providing information and guidance regarding ETA eligibility

   

• Reviewing and submitting ETA applications on behalf of clients

   

• Offering customer support related to the application process

   

2. Service Description

We assist eligible applicants in submitting a UK ETA application by:

• Collecting necessary documentation and personal information

   

• Verifying that all required fields are completed accurately

   

• Submitting applications to the official UK government platform on your behalf

   

We do not guarantee approval of your ETA application, as all decisions are made solely by the UK Home Office.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age (or have parental/guardian consent)

   

• Hold a valid biometric passport from an ETA-eligible country

   

• Agree to provide accurate and complete personal information

   

• Have legal authority to act on behalf of any individual you are applying for

   

You agree not to use our service for any unlawful, fraudulent, or deceptive purpose.

4. Pricing and Payment

All fees for services are clearly stated on our website and must be paid in full before the application process begins.

Application Fee:

• Service Fee: [Insert Your Service Fee]

   

• Official Government Fee: £38.73 per person

   

The total payment includes both the official UK ETA fee and our service charge.

Payments are processed securely via trusted third-party payment gateways. By submitting payment, you confirm that you are authorised to use the selected payment method.

All payments are non-refundable, including in cases where an application is refused by UK authorities.

5. Use of the Website

You agree to use our website and services only for lawful purposes. You must not:

• Interfere with the security or operation of our website

   

• Attempt unauthorised access to other systems or data

   

• Submit false or misleading information

   

• Upload viruses, malware, or harmful code

   

We reserve the right to suspend or terminate your access if we suspect misuse or a breach of these Terms.

6. Intellectual Property

All content on this website—including text, graphics, branding, software, and layout—is the intellectual property of (       ) or its licensors and is protected under copyright and intellectual property laws.

You may not reproduce, modify, distribute, or commercially exploit any content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with:

• Use or inability to use our services

   

• Delays in processing due to third-party systems

   

• Rejection or refusal of your ETA by the UK government

   

• Inaccuracies or errors in the information you provide

   

We do not warrant that the website or services will be error-free, uninterrupted, or free from viruses.

8. No Guarantee of Outcome

While we make every effort to ensure that your ETA application is submitted accurately, the final decision lies with the UK government. We cannot guarantee approval or the timeframe of a decision.

You agree that [Your Company Name] is not liable for any loss (financial or otherwise) resulting from the refusal or delay of your ETA application.

9. Data Protection and Privacy

We are committed to protecting your personal information. All data is collected, processed, and stored in accordance with our [Privacy Policy] and the UK GDPR.

You are responsible for ensuring that all personal data provided is truthful, current, and accurate.

10. Third-Party Websites

Our website may include links to external sites for reference purposes. We do not control or endorse the content or privacy practices of these third-party websites and assume no responsibility for them.

11. Amendments to Terms

We may revise these Terms at any time by updating this page. Any changes will take effect immediately upon posting. You are responsible for reviewing the latest version before using our services.

Continued use of the website after changes constitutes your agreement to the revised Terms.

12. Termination

We reserve the right to:

• Refuse service to any individual at our discretion

   

• Cancel an application due to suspected fraud or misuse

   

• Suspend access to the website for security or maintenance

   

Termination of service does not affect our right to payment for any services already rendered.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.